iDEAS! Rebels, breaking into your thoughts unannounced!
In the grand symphony of creativity, the most enchanting melodies often emerge from the unlikeliest of places. Ideas, those elusive...
Through strategic operations and digital transformation, I drive non-linear business scalability by leveraging my transformative growth experience and cultivating collaborative leadership.
For the past 13 years, I’ve been driving real results—resource optimization, boosting productivity and efficiency, and increasing revenue.
I’m passionate about solving complex problems by simplifying them in SMART (specific, measurable, achievable, relevant, and time-bound) goals and leading teams and organizations to make a measurable impact.
I focus on finding smarter solutions, streamlining processes, and enabling organizational productivity to fuel sustainable growth.
What sets me apart is my passion for solving challenges—it brings me immense joy and fuels my continuous learning. Known as the go-to person for finding solutions, I thrive on helping others.
With in-depth experience managing diverse functions across an organization—ranging from operations and strategy to digital transformation and team leadership—I bring a comprehensive understanding that enables me to address challenges holistically and deliver impactful results.
May 2024 –
till date
I lead innovative, scalable programs, engaging stakeholders and fostering impactful university partnerships, while creating transformative learning experiences that bridge academia and industry across campuses.
July 2020 to
April 2024
I drove operational efficiency, ERP implementation, OKR-based planning, and a revamped GTM strategy, achieving significant cost savings, top-line revenue growth, and improved goal alignment.
April 2017 –
June 2020
I led impactful initiatives, increased order capacity by 300%, implemented automated dispatch, developed streamlined payment and loan management systems, and managed a INR 6bn AUM portfolio.
January 2016 –
March 2017
I spearheaded the e-commerce order fulfillment implementation, scaling processing capacity from 175 to 1,500 orders daily, significantly boosting operational efficiency, customer satisfaction and business growth.
January 2015 –
March 2017
I established seven offline study centers in Greater Chennai, driving INR 40Mn in revenue and implementing academic operations SOPs that positively impacted over 1,400 students' learning experiences.
April 2012 –
January 2015
I began as a Management Intern in 2012 and rose to Business Development Manager, establishing nine offline study centers in Delhi-NCR and enhancing academic operations for over 1,000 students.
I managed 17 service outlets, boosting spare parts sales and implementing CRM and DMS activities, which significantly improved customer satisfaction, revenue growth, and operational efficiency across the territory.
MBA in General Management, Operations, and Product Design Indian Institute of Management, Bangalore | March 2013
Bachelor of Engineering in Electrical and Electronics Engineering Manipal Institute of Technology, Manipal | May 2009
While working alongside him and his team, we achieved several notable milestones, including:
1. Launching BYJU'S JEE, which garnered 1 lakh paid users in its first year.
2. Integrating Gradeup (an acquisition) into the Byju's ecosystem, reducing the order confirmation cycle from 48 hours to under a minute.
3. Operationalizing E-NACH and E-Mandate within 24 hours of their national launch.
4. Seamlessly integrating Aakash into the Byju's ecosystem with a quote management system.
5. Launching multiple products across price points, ranging from ₹100 to ₹1,50,000, in the K-12 and JEE segments.
6. Introducing consumer financing solutions for small loans with co-applicants for BYJU'S Exam Prep, among others.
From Mohnish’s personal working style, I imbibed several key qualities, including the ability to map out various scenarios, account for user behaviors, and use flowcharts to explain complex concepts concisely. I also learned how to stay ahead of the curve by exploring upcoming innovations like payment technologies, APIs, and integrations, and by implementing pilots for rapid execution. The speed at which Mohnish could deliver integrations and bring new ideas to life for a 30,000+ strong sales force was remarkable—even intimidating at times. It compelled me to level up my own speed and commitment repeatedly. The iterative process of perfecting things was often the key to good products that Mohnish and his team built.
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